The challenge
Hawk Training is a leading UK training provider dedicated to supporting apprentices across a wide range of programmes. While already known for its commitment to inclusion, the organisation recognised that traditional assessments were not enough to identify and support every learner’s cognitive needs. Tutors needed better tools and insights to deliver consistent, personalised support and ensure no learner was left behind. The team wanted a scientifically robust solution that could identify individual learning needs early, improve compliance, and help every learner achieve their full potential.
- Difficulty accurately identifying and supporting learners’ cognitive needs.
- Tutors lacked structured tools and guidance for delivering effective neurodiverse support.
- Limited ability to evidence learner needs consistently for compliance and funding.
The solution
Hawk Training implemented Cognassist across the organisation, making digital cognitive assessments a mandatory part of the onboarding process. This ensured every learner received a detailed cognitive profile, providing clear insight into their strengths and challenges. Staff were trained to interpret Cognassist reports and apply personalised support strategies that aligned with each learner’s needs. The result was a more structured, evidence-based approach to learner support, enhancing both tutor confidence and learner experience. Cognassist’s detailed reporting also simplified compliance processes and made it easier to apply for reasonable adjustments — ensuring every learner had the tools they needed to succeed.