The challenge

Openreach identified a lack of understanding and awareness about neurodiversity across its 38,000-strong workforce. The company recognised the need to educate its leaders, promote inclusion, and create safe spaces for employees to discuss neurodiversity. With growing recruitment and disclosures, Openreach sought a structured approach to support neurodiverse employees and foster confidence across teams.

  • Limited understanding of neurodiversity across the organisation.
  • Lack of tools to support neurodivergent employees.
  • Building confidence and awareness among leaders and teams.

The solution

Openreach collaborated with Cognassist to deliver cognitive assessments and tailored training programmes. These initiatives equipped leaders with tools to better understand and support neurodiverse employees. The programme also helped individuals gain insights into their cognitive strengths, boosting confidence and awareness. The flexible and personalised approach supported cultural change, driving inclusivity across teams.